The baseline rules for using PactTailor.

PactTailor is intended for business users and business workflows. The person creating or using an account must be able to form a binding agreement and must use the service for lawful business purposes.

Customers are responsible for keeping login credentials secure, controlling who can access their workspace, and promptly notifying PactTailor of unauthorized use or suspected security incidents.

Customers may not misuse PactTailor, interfere with the service, attempt unauthorized access, upload unlawful or infringing content, reverse engineer protected systems except where law cannot be waived, or use the service to violate privacy, consumer-protection, tax, accounting, or financial-services laws.

Customers control the client, proposal, billing, and workflow data they place into PactTailor. Customers are responsible for confirming that the data they use in PactTailor is accurate, lawfully collected, and appropriate for their own client obligations.

"PactTailor may provide AI-assisted drafts, suggestions, or workflow recommendations. These outputs are provided for convenience only, may be incomplete or inaccurate, and must be reviewed by a qualified human before being used for client, accounting, tax, legal, or financial decisions."

Paid features may require a subscription, usage-based charge, or other fee. Customers authorize PactTailor and its payment processors to charge the selected payment method for applicable fees, taxes, and recurring renewals until cancellation.

Stripe handles checkout and payment processing. Failed payments, disputes, refunds, credits, taxes, and cancellation timing may affect access to paid features. Unless required by law or separately agreed in writing, fees are generally non-refundable once a billing period starts.

PactTailor and its licensors retain all rights, title, and interest in the service, software, branding, and documentation. Customers retain rights in their own data, subject to the limited rights needed for PactTailor to host, process, secure, and deliver the service.

PactTailor may change features, pause functionality, or release beta features that are still evolving. Availability is not guaranteed, and customers should keep their own records and controls appropriate to the importance of the underlying bookkeeping or advisory work.

PactTailor is provided on an “as is” and “as available” basis to the fullest extent permitted by law. PactTailor disclaims implied warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, PactTailor will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or data. PactTailor’s aggregate liability for claims relating to the service will not exceed the fees paid by the customer to PactTailor for the twelve months before the event giving rise to the claim.

PactTailor may suspend or terminate access for non-payment, security risk, suspected abuse, legal compliance, or material breach of these terms. Customers may stop using the service and cancel paid plans according to the billing flow and any separately agreed contract terms.

Unless a separate written agreement says otherwise, these terms are governed by the laws of the State of California, excluding conflict-of-law rules, and disputes will be brought in the state or federal courts located in California. PactTailor may update this section as its counsel finalizes launch posture and contracting standards.

Questions about these Terms of Service can be sent to hello@pacttailor.com.